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KLAS Rating 2008
Psyche’s Anatomic Pathology System scores #1 for the KLAS market segment
Anatomic Pathology (Community) for 2008
Anatomic Pathology (Community) Products providing a repository of information for anatomic pathology testing and reporting of patient test results. |
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|---|---|---|---|---|---|
| Rank | Vendor/Product | Overall Score | Buy Again | Has All Functionality Needed | Product Quality Rating |
| 1 | Psyche WindoPath | 87.62 | 89% | 84% | 8.21 |
We are happy to announce that we have ranked number 1 for this market segment category of all Anatomic Pathology solutions that were evaluated. We outscored our closest competitors by well over a full point in this category. We also scored an 8.21, out of a possible 9, in Product Quality Rating – every other system evaluated in this category did not score higher than a 7.xx.
Anatomic Pathology Products providing a repository of information for anatomic pathology testing and reporting of patient test results. |
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|---|---|---|---|---|---|
| Rank | Vendor/Product | Overall Score | Buy Again | Has All Functionality Needed | Product Quality Rating |
| NA | Psyche WindoPath | 88.28 | 100% | 83% | 8.00 |
We are very pleased to say that we scored an 88.28 in the market segment, Anatomic Pathology for large labs. The closest competitor evaluated in this category only scored an 80.88. 100% of our customers in this category said that they would buy us again. We also scored an 8.00, out of a possible 9, in Product Quality Rating - every other system evaluated in this category did not score higher than a 7.xx.
Anatomic Pathology (Ambulatory) Products providing a repository of information for anatomic pathology testing and reporting of patient test results. |
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|---|---|---|---|---|---|
| Rank | Vendor/Product | Overall Score | Buy Again | Has All Functionality Needed | Product Quality Rating |
| NA | Psyche WindoPath | 93.22 | 100% | 100% | 8.33 |
Psyche’s WindoPath scored an unprecedented 93.22 in the market segment, Anatomic Pathology (Ambulatory), with 100% of our customers saying they would both buy us again and that our AP solution has all the functionality needed.
Our average score for all 3 categories evaluated for Anatomic Pathology systems is 89.71! The closest competitor’s average score was only 85.64, a full 4 points lower than WindoPathPsyche Scores a Top Rating for Anatomic Pathology Systems in KLAS’ 2008 Software & Professional Services Mid-Term Performance Review
Psyche’s WindoPath scores an overall rating of 83.14 in the market segment, Laboratory, Anatomic Pathology.
This is the highest rating of all AP systems evaluated.
Customer Comments
“Psyche answers when we call and responds very quickly to requests we put in. If we have a problem, we often have a fix immediately. I have worked with Cerner, which is a huge company. Cerner was really good at what they did, but they did not provide the same service we get with Psyche.”
“We feel this is an excellent performing anatomic pathology system that is meeting our needs. It has robust feature functionality. In addition, it has good flow and logic, and the screen navigation is very efficient. Our pathologists use the system extensively and like it. They are able to generate their patient reports in a very productive, efficient manner and like the way they look. The system has few bugs and errors and has proven to be very reliable as we have had no unscheduled downtime.”
“We have watched the company grow. We are very satisfied with this system. Our hospital thought about pulling it out and putting in Meditech's system, and we basically vetoed that decision. We said that the hospital would have to find new pathologists.”
“This is an excellent AP system that meets the needs of our AP, histology, and cytology departments. The screens are very well organized, and the system has good flow and logic. The system is very user friendly and reliable. We have had no unscheduled downtime. Our entire AP staff likes this system and uses it in a productive manner.”
“The interfaces we have implemented are excellent. We have this system interfaced to our lab system and to our main hospital system. These interfaces are of good quality. They contain few bugs and errors, are reliable and accurate, and work well day in and day out. In addition, Psyche does a good job of supporting these interfaces and keeping them current and updated. We are very satisfied with the connectivity through these interfaces that have been made available to us.”
“The Psyche executives are accessible and responsive. They take an interest in us and help resolve problems at an upper-management level. We feel the company has a strong vision and excellent industry knowledge. We feel they will be able to provide quality software for the foreseeable future. All of the people we deal with at Psyche are professional and courteous and treat us as a valuable installed site.”
Psyche would like to thank all of our customers that participated in these surveys. With scores like these, we are confident that we can meet your laboratories needs as well.
About KLAS
KLAS is a research firm specializing in monitoring and reporting the performance of healthcare vendors. KLAS’ mission is to improve delivery, by independently measuring vendor performance for the benefit of our healthcare provider partners, consultants, investors, and vendors. Working together with executives from over 4500 hospitals and over 2500 clinics, KLAS delivers timely reports, trends, and statistics, which provide a solid overview of vendor performance in the industry. KLAS measures performance of software, professional services, and medical equipment vendors. For more information, go to www.KLASresearch.com, email marketing@KLASresearch.com, or call 1-800-920-4109 to speak with a KLAS representative.
* ©2008 KLAS Enterprises, LLC. All rights reserved.
