PsycheSystems.com

Customer comments about Product Functionality at Psyche

"We have watched the company grow. We are very satisfied with this system. Our hospital thought about pulling it out and putting in Meditech's system, and we basically vetoed that decision. We said that the hospital would have to find new pathologists."

"Psyche sees any enhancement request as a potential improvement to their product. They are more than willing to customize the software to meet the individual requirements of their sites, and they do this at a reasonable price. In addition, they are proactive with their end users and are willing to take ideas and suggestions and put them in future enhancements and releases. We are very pleased with the cooperation we receive from Psyche."

"Psyche WindoPath is a very reliable anatomic pathology system that our entire department uses in a very productive manner. It fits well in cytology and histology. It is Windows-based, so it is easy to navigate. In addition, the system is flexible, so we have been able to modify screens to fit the various needs of our end users and departments in our anatomic pathology area. The system has robust feature functionality and is well written. We are very satisfied with the overall performance of WindoPath."

"The reporting capabilities available out of Psyche are strong. There are numerous standard reports that meet the majority of our management requirements. In addition, we are able to find and extract data and do ad hoc reporting fairly quickly. We are also able to pull reports and print them quickly."

"We are very satisfied with the performance of the Psyche WindoPath Anatomic Pathology system. It meets the requirements of all our departments, including cytology and histology. In addition, the software is well written and has good flow and logic. Our pathologists in particular are able to use this system in a very effective, productive manner, and they get their final reports out in a timely manner. The software is very reliable, and we have experienced virtually no downtime. The screen navigation is excellent, and our entire staff likes this system and would recommend it."

"WindoPath’s reporting capabilities are excellent. There are numerous standard reports, and they meet the majority of our management requirements. We are also able to find and extract data in order to provide customized reports, which allows us to expand the system’s reporting capabilities. Our pathologists also like the electronic signature feature, because they are able to sign off on their reports and get them out in a very efficient and effective manner."

"I like the flexibility of WindoPath and the fact that we can do a lot of customization. When I do customizations, I can have things built so they show up the same way every time. This aspect is important because we do cytogenetics, which has a lot of specialized needs of documenting items that are not necessarily true for a clinical lab. The updates will not override the customizations we have made. Rather, the customizations will stay in place."

"We are able to build this application so it has the tables that we need for reporting. We can preload our reference ranges, which show up in the table every time. We can make a table specific for every test we do and not have to work with a generic table. We can have it set for each test."

"This is a strong-performing piece of software that has few bugs and errors. It is intuitive and easy to use. We are also able to teach and train new personnel to use this system quickly. This assists the overall productivity of our staff because we do not have any poorly trained bench technicians."

"We have had really good luck with Psyche. We have actually sold systems for them when others came to our site for visits. Others have gone on our referral to buy Psyche. It was way ahead of its time when we bought it, and they have continued to develop the product and to be on the cutting edge in technology."

"Because the product has a relational database, we are able to get to all of the data we need to. If I want to know what kinds of specimens we are getting from a certain doctor, I can see that information. I can go on and on with what data I can get to."

"Psyche WindoPath is a really good system. It is very user friendly and has a really good response time. There is nothing we would like to see change with WindoPath or Psyche."

"Teaching other pathologists how to sign out of cases within WindoPath took only five minutes. The pathologists used to use another system, and they told me it was not hard to learn WindoPath. I have done some QC for the other system, and it required many more steps than WindoPath requires."

"The releases we receive are of excellent quality. They contain few bugs and are relatively easy to install. Psyche does a good job of meeting their announced release dates, so we are able to plan our resources effectively. Psyche does a good job of listening to their end users and providing enhancements, updates, and bug fixes as requested. They do a good job of keeping the system current and updated."

"This is an excellent anatomic pathology system that is more than meeting our needs. It has in-depth feature functionality and is very user friendly. In addition, the system is flexible. We have been able to customize it to meet the majority of our needs. Our pathologists like this system and use it extensively to do their reports. The system is well written and has good flow and logic."