“Psyche Systems has dedicated specialists in different areas that you can work with one-on-one for problems. That just makes the whole system go. You have many experts vs. just one in your lab – that's the real advantage to having a hosted system.” – Roger Jacobs, Lab Manager, Huron Medical Center

- Full Case Study -

 

Software Delivery Model for the Online LIS

Expert services allow labs to focus on running the lab, not the LIS server

The Industry's Only Complete, Web-deployed Laboratory Information Systems Suite

At Psyche, we realize laboratories are busy places, and not every laboratory manager wants to manage an information system in addition to running his/her laboratory. Since 1998, Psyche Systems has provided laboratories with simple, highly reliable and secure hosted LIS solutions to manage their laboratory data. The eXerva model represents the future of “pain-free” laboratory systems.

All of Psyche Systems’ software products are offered as completely Web-deployed, hosted information systems. eXerva eliminates the need to buy or maintain additional hardware in the laboratory. Authorized users simply connect to the lab system online through a Web browser anytime from anywhere, and Psyche Systems' certified IT professionals handle the system management.

Psyche Systems' eXerva delivers the hosted LabWeb laboratory information system, WindoPath anatomic pathology information system, SBB Blood Bank transfusion service system, and e.lixa LIS extension suite to offer laboratories a low total-cost-of-ownership (TCO) alternative to packaged applications by minimizing start-up hardware costs and eliminating ongoing equipment maintenance. Laboratories are connected to Psyche Systems' state-of-the-art data center via a secure, private network where Psyche's 24/7 support staff provide comprehensive application and hardware management, support and system monitoring, and active information security management by certified security professionals. The eXerva software delivery model enables the lab to maximize IT resources by leveraging their existing technology investments and offloading daily application management.

Psyche Systems' hosted solutions deliver the highest security, performance and 99.9% guaranteed availability, as part of its commitment to utilizing the best technologies for its laboratory systems. All Psyche's hosted service offerings include a proven back-up-and-recovery system and an affordable, “invisible” alternate route for data connectivity, determined by the lab's specific needs. eXerva gives laboratory staff full control of the case data and laboratory system workflow or “rules”, while the application service and support are outsourced to the systems' programmers.

Psyche Systems' eXerva enables laboratories to…

• Reduce startup costs and achieve rapid implementation
• Maximize existing IT resources; requires no server
• Enjoy the security of 24x7 proactive system monitoring and maintenance
• Benefit from expert services by certified MT and IT professionals

The eXerva comprehensive service package

• Automatic, in-line data back-up
• Disaster recovery
• Firewall protection
• Transparent hardware and software upgrades
• Hot site with redundant data
• 24/7 proactive system monitoring
• System performance guarantee
• 99.9% guaranteed uptime

Low TCO and fast ROI are the hallmarks of Psyche Systems' hosted solutions.