Corporate Culture

Corporate Structure
Psyche Systems is managed under a hierarchical structure of interlocking teams. These self-directed workgroups have been created to comprise an open environment of discussion on how to best serve our customers. Each group is tasked with a responsibility and is given the authority to carry out that task. Periodically we create sub-group teams to tackle current problems or resolve transient issues. This structure allows us to maintain a constant interaction among our employees. Because of this aspect, our customers find that we are all well informed of current situations and able to respond more quickly as a group to their needs.

It's this dynamic group organization system that fosters strong employee loyalty and infuses energy and innovation into all aspects of Psyche's operations. The advantages of this hierarchical group structure pervade every level of the organization. At the highest level, a Directions Group serves as the corporate leadership for Psyche Systems, responsible for setting the vision and directing the daily operations of the company. In this capacity, a group of talented individuals, whom each bring strengths in various areas, together act as the chief executive officer. This arrangement also affords a great deal of continuity at the highest level by creating a shared leadership role.

Psyche Systems is committed to a strong performance/price ratio. Our conservative fiscal practices, low overhead, and strong cost control measures make our company one of the most solid vendors in the market.

Visit Psyche Careers for more information on how to join our team!

Corporate Philosophy
Psyche Systems is a company built on trust – trust in our employees to give 100% and trust in our customers to direct our product development. In turn, that trust is reciprocated.

Employees Psyche Systems' organization by self-directed workgroups empowers each employee to make an impact on his/her particular area(s) of the business. Each workgroup has a leader who represents that group in the workgroup directly above it in the hierarchical group structure. These leaders act as facilitators with no more decision-making power than other members of the group. This system is successful due to Psyche Systems' ability to attract and retain self-motivated people who truly care about the quality of their work. Our success with this system for more than a decade is truly a testament to the power of trust.

Conversely, our commitment to our employees is in providing them with an open environment to foster creativity, free from concerns over job security or the financial stability of the company. At Psyche Systems, every employee's opinion matters and our employees put their faith in our group hierarchical structure, corporate constitution and open sharing of financial information to provide them with the means to be successful here.

Customers
Since its inception, Psyche Systems has relied on its customers to guide the direction of our product development. Customers provide regular input into the R&D process, both formally through our semi-annual user symposium and informally through correspondence with Psyche employees. It's in this way that we leverage the intelligence and expertise of hundreds of healthcare professionals to build products that will have a real, positive impact on their businesses.

Since 1976, we have provided our customers with high quality products and services, and in return have enjoyed strong loyalty from our customers – some of whom we have served for more than two decades. They trust that Psyche Systems strives to constantly improve upon our products and services to always provide them with the most useful and current solutions to run their businesses more effectively. We consider the trust of our customers one of our greatest assets.

Quality Commitment

Our Quality Policy Statement
Psyche Systems Corporation commits to the principles of Total Quality Leadership in order to meet or exceed our customers' expectations and to protect the well-being of the patients who depend on them.

Quality Objectives

• Provide products and services to meet or exceed customers' expectations
• Provide error-free and on-time delivery
• Provide superior value to our customers
• Adhere to principles of Total Quality Leadership

Products and Services: Psyche Systems has a company-wide commitment to an ISO 9001 Total Quality System that extends from the products, services and support to all operations of the company. The quality of our products and services is the result of the commitment our people make to their jobs. The continuous improvement in our products and services reflects the efforts of our employees.

People: Our ability to compete in the marketplace is the result of our commitment to teamwork. Employee involvement is our way of life. Psyche Systems empowers all employees to participate in the implementation of this policy and to assume responsibility for the quality of their work. All employees receive training on the content, purpose and meaning of the Quality Policy as part of their Total Quality Leadership training. In addition, copies of this policy are given to employees as well as posted in prominent places to enhance employee awareness of the Quality Policy.