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Psyche Systems

Headquarters: Milford, MA

Psyche Systems Corporation is a private, profit-driven software company that has focused exclusively on delivering laboratory information software solutions to hospitals and clinics since 1976. It is this unwavering focus on serving our core customer base that has enabled Psyche to maintain strong customer loyalty and deliver on our commitment to high quality products and services. Psyche Systems’ laboratory information software solutions are best-of-breed products designed to meet the specific needs of clinical and anatomic pathology laboratories. Psyche Systems works closely with our customers during product development to ensure we are delivering the highest quality products and services at a competitive price.

Trusted Partner – Psyche Systems has delivered personalized service and high quality products to hospitals, private, multi-site and reference labs since 1976, helping laboratory environments run more efficiently and cost-effectively.

Customer-Guided Innovation – As part of our commitment to high quality products and services, Psyche Systems solicits input from our customers, both informally and formally through our User Symposium and Executive Advisory Group, to ensure greater ease-of-use and advanced functionality by leveraging emerging technologies.

Hosted Systems Pioneer – Psyche Systems delivered the industry’s first hosted LIS in 1998 and continues to lead the market in offering customers low TCO hosted software that deliver high value. On-site or turn-key installations are also available.

Management:
Bob Sage, Chief Scientist and Founder
Lisa-Jean Clifford, Chief Executive Officer
John Esposito, Chief Financial Officer
Brian Keefe, Director, Laboratory Product Management and Sales

Founded: November 1976

History and Culture

A pioneer in the laboratory information software industry, Psyche Systems Corporation was founded in 1976 by Robert M. (“Bob”) Sage. Psyche Systems has served over 400 clinical, anatomic pathology, molecular, cytology, and toxicology laboratories throughout North America. Our products are active in hospitals of all sizes, ranging from single-site facilities under 100 beds to multi-site medical centers with over 1,700 beds. NucleoLIS, WPTox, WindoPath, MicroPath, and our outreach and EMR connectivity solutions are also active in the non-hospital market, including POLs, state laboratories, commercial laboratories, reference laboratories and specialty laboratories.

Psyche Systems Corporation is committed to providing state-of-the-art products and services to its customers. Psyche has assembled a talented team of experts from both the healthcare and information technology industries to deliver world-class software solutions for the laboratory environment, onsite and through hosted options. As such, Psyche has long been an innovator in the laboratory information software field.

Achievements

  • First to introduce an LIS that used a standard microcomputer operating system in 1976
  • First to introduce a hypertext application to healthcare in 1983
  • First to put touch screens in the laboratory in a commercial product
  • First to introduce a true client-server pathology system
  • First to bring the graphical user interface to the pathology laboratory
  • First to deliver securely hosted LIS solution in 1998
  • Among the very few to successfully achieve FDA approval for its SBB Blood Bank Transfusion Service module
  • First to offer an LIS designed for the Microbiology laboratory

Customers

Since its inception, Psyche Systems has relied on its customers to guide the direction of our product development. Customers provide regular input into the R&D process, both formally through our semi-annual user symposium and Executive Advisory Group and informally through correspondence with Psyche employees. It’s in this way that we leverage the intelligence and expertise of hundreds of healthcare professionals to build products that will have a real, positive impact on their businesses.

Since 1976, we have provided our customers with high quality products and services, and in return have enjoyed strong loyalty from our customers – some of whom we have served for more than two decades. They trust that Psyche Systems strives to constantly improve upon our products and services to always provide them with the most useful and current solutions to run their businesses more effectively. We consider the trust of our customers one of our greatest assets